
The Solidcore change audit solution tracks changes to files (including the Windows registry), network configurations and databases in real-time. The solution captures rich change information providing real-time forensic data for incident management and reducing the MTTR for critical servers.
Customers using Solidcore S3 Control to improve service availability have seen dramatic improvements in the number of unavailability incidents (as measured by Mean-Time-Between-Failures or MTBF), as well as recovery time per incident (as measured by Mean-Time-To-Repair or MTTR). The resulting cost savings, while dependent on the specifics of the environment, is significant.
When a failure happens in the IT infrastructure, the first question which gets asked is, “What changed? It was working yesterday.” In most organizations, there are multiple groups who can update a system: central IT, security, business applications, business logic developers; and often outsourced entities which manage portions of the infrastructure. The tools used to make changes by these organizations are frequently different.
Solidcore provides real-time visibility into all changes made on target systems including changes made to files (including the Windows registry), network configurations and databases. Rich information is made available for each change including where the change was made (which server/servers), when it was made (time), which user made the change, how (Change agent) the change was made and what (content inside the file) changed and whether the change was approved (Request for Change).
Change search capabilities provide powerful ad-hoc querying capabilities for immediate problem investigation for quick access to a rich set of forensic information (what was changed, when, by whom and how). Because the data provided is captured in real-time, and not based on snapshots, it is able to catch even changes which are quickly reversed. The data is available even when the server being tracked is offline and is very valuable for troubleshooting unplanned outages.