Change Management + Control = Higher Availability

Most unavailability today is caused by change. Most IT organizations recognize the centrality of change to their operational effectiveness. Yet a gap persists between actual change activity and the documented Change Management Process. This change control gap results in manual activity by IT departments to control and minimize the costs of change.

In this paper, we explain how adding Control to existing Change Management solutions can bridge this gap and enable your IT organizations to deliver highly available IT services.

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