Goal

Reduced support costs

StoreNext has a large and growing dealer and independent grocer customer base. It was important for them to keep their support costs low and focus on expanding their core business. Several evolutionary factors in their deployed POS environment made this a challenge:

• Their dealer and end-customer POS environments were becoming
  increasingly networked.
• Systems were increasingly running on commercial operating
  systems with many commercial applications to be flexible to support
  technology advances.
• Multiple dealers were making updates or servicing the POS
  environments.

Benefits

• Significant reduction in ongoing support and maintenance costs
• Reduced number of in-field breakage incidents
• Reduce time spent on monthly test and patch distribution cycle